Guides & Architecture Reference

Set up a store, manage store settings, and learn how the platform works.

Add store information, set reply rules, choose staff review or automatic replies, and test the assistant.

Connect supported messaging channels, review customer conversations, and manage social posts.

Build store pages and adjust their layout, colors, text, and content.

Manage products, options, product groups, stock, and images.

View orders, invoices, delivery details, returns, and related customer information.

View customer details, order history, tags, and related conversations available in your store.

Connect supported payment providers, set up cash on delivery, and manage discounts and gift cards.

Connect a custom domain and check its HTTPS status.

Manage available order updates and store alerts for connected channels.

Review available traffic and sales reports, group orders by source, and export supported data.

Developer tools for the store API, webhooks, access tokens, and external AI connections. Technical setup is documented separately.

Invite team members, assign available roles, and manage their access to store tools.

Quick solutions for Meta OAuth reconnection, domain verification delays, AI escalation, and webhook sync.