Orders and delivery•Popular•Intermediate

Courier Shipping Rates, Delivery Zones & Local Logistics

Set delivery areas and charges, and connect a courier service if it is available for your store.

6 min read•Updated 2026-09-18

In This Guide

Set up custom delivery zones (e.g. Inside City, Suburbs, Nationwide) with tailored flat rates.
Connect a supported courier service if available, then check each booking and tracking result with the provider.
Set delivery charges and any free-delivery threshold that matches your current policy.
Automate Cash on Delivery (COD) amount collection and courier payment reconciliation.

Prerequisites

Before configuring this feature, confirm that your store meets the following requirements:

Courier Merchant Account:An active merchant account and API key from a supported courier partner (e.g. Steadfast Courier).

conversora.io/admin/orders-fulfillment

Courier Shipping Rates, Delivery Zones & Local Logistics

Click to enlarge

Interface view for this workflow.

1. Configuring Delivery Zones & Flat Rates

Define geographic shipping zones that match your local courier pricing structure. Most regional retailers establish at least two zones: Inside Capital and Outside Capital.

Navigate to Delivery Settings

From the admin menu, select 'Settings' and click 'Checkout & Delivery'.

Path:Admin Sidebar → Settings → Checkout & Delivery

Add Shipping Zone

Click '+ Add Zone', enter the zone name (e.g. 'Inside Dhaka'), and set the flat shipping fee (e.g. 60 BDT).

Path:Shipping Zones Panel → Add Zone Modal

Set Free Shipping Threshold

Optionally enter a minimum spend threshold (e.g. 2500 BDT) to unlock free delivery for shoppers.

Path:Zone Modal → Free Shipping Threshold

2. Connecting Courier APIs (Steadfast & RedX)

Automate your daily shipping by linking your courier merchant credentials. Once connected, booking parcels takes a single click from the order table.

Open Courier Integrations

In the Checkout & Delivery workspace, scroll down to 'Courier Integrations'.

Path:Checkout & Delivery → Courier Integrations

Enter API Key & Secret

Select Steadfast or RedX, enter your courier API Key and Secret Key, and click 'Connect'.

Path:Courier Card → API Credentials → Connect

Verify Connection

Conversora verifies the credentials with the courier server and displays a blue 'Connected' badge.

Path:Courier Card → Status: Active

Pro Tip

Check the pickup address shown in the courier booking before confirming a parcel.

Practical Business Scenarios

How leading merchants implement this functionality in daily operations:

High-Volume Flash Sale Shipping

Situation: A store receives 150 orders during a single evening sale and needs to book courier pickups quickly.

Best practice: Select the orders you intend to book and follow the courier flow. Confirm each booking with the provider and check for failures before printing labels or arranging pickup.

Troubleshooting & Common Issues

Diagnose and resolve frequent failure points quickly:

Problem: Courier booking returns error: 'Invalid recipient phone number'

Why this occurs: The customer entered a phone number with invalid characters, missing digits, or incorrect regional prefixes.

Resolution: Edit the customer's phone number in Order Details to confirm standard 11-digit formatting (e.g. 017XXXXXXXX) and retry booking.

Frequently Asked Questions

Does Conversora support Cash on Delivery (COD) amount collection?

Yes. The order total (including shipping fees) is automatically transmitted to the courier as the exact COD collection amount.