Courier Shipping Rates, Delivery Zones & Local Logistics
Configure delivery zones (Inside Dhaka vs Outside Dhaka), automated shipping rates, and seamless courier integrations with Steadfast, Pathao, and RedX.
- Set up custom delivery zones (e.g. Inside City, Suburbs, Nationwide) with tailored flat rates.
- Connect automated courier APIs (Steadfast, RedX) for one-click parcel booking and tracking generation.
- Offer Free Shipping thresholds (e.g. Free delivery on orders over 2,000 BDT) to increase average order value.
- Automate Cash on Delivery (COD) amount collection and courier payment reconciliation.
What This Functionality Does
The Checkout & Delivery workspace governs how shipping costs are calculated at checkout and how packages are handed over to third-party courier services.
In regional e-commerce, shipping rates depend on geographic delivery zones: - Metro / Inside Capital: Fast 24–48 hour delivery with lower shipping rates (e.g. 60 BDT). - Outside Metro / Nationwide: 3–5 day delivery with standard courier fees (e.g. 120 BDT). - Free Shipping Incentives: Automatically waive shipping fees when cart totals exceed a specific spending goal, encouraging shoppers to add extra items to their cart.
Connecting integrated couriers (like Steadfast or RedX) eliminates manual parcel entry. With one click, delivery addresses and COD collection amounts are transmitted to the courier's booking system.
How It Works Behind the Scenes
Conversora calculates delivery fees dynamically during checkout and routes consignments via courier REST APIs:
- 1Dynamic Rate Evaluation: When a customer enters their delivery address at checkout, the shipping calculator determines their zone based on city, district, or postal code.
- 2Free Shipping Rules: If a merchant has configured a free shipping threshold (e.g., cart total >= 2000), the shipping rate drops to 0.00.
- 3Automated Courier Consignment API: When the merchant clicks 'Book Courier', Conversora's edge worker makes an authenticated POST request to the courier's API (e.g. Steadfast create_order API) containing recipient name, address, phone, and COD collection amount.
- 4Tracking Code Ingestion: The courier returns an official tracking code, which Conversora saves to the order and sends to the customer via SMS/WhatsApp.
Before configuring this feature, confirm that your store meets the following requirements:
1. Configuring Delivery Zones & Flat Rates
Define geographic shipping zones that match your local courier pricing structure. Most regional retailers establish at least two zones: Inside Capital and Outside Capital.
Navigate to Delivery Settings
From the admin menu, select 'Settings' and click 'Checkout & Delivery'.
Add Shipping Zone
Click '+ Add Zone', enter the zone name (e.g. 'Inside Dhaka'), and set the flat shipping fee (e.g. 60 BDT).
Set Free Shipping Threshold
Optionally enter a minimum spend threshold (e.g. 2500 BDT) to unlock free delivery for shoppers.
2. Connecting Courier APIs (Steadfast & RedX)
Automate your daily shipping by linking your courier merchant credentials. Once connected, booking parcels takes a single click from the order table.
Open Courier Integrations
In the Checkout & Delivery workspace, scroll down to 'Courier Integrations'.
Enter API Key & Secret
Select Steadfast or RedX, enter your courier API Key and Secret Key, and click 'Connect'.
Verify Connection
Conversora verifies the credentials with the courier server and displays a green 'Connected' badge.
Always verify your default pickup warehouse address in courier settings so courier delivery drivers arrive at the correct warehouse location.
Practical Business Scenarios
How leading merchants implement this functionality in daily operations:
Troubleshooting & Common Issues
Diagnose and resolve frequent failure points quickly:
Frequently Asked Questions
Does Conversora support Cash on Delivery (COD) amount collection?
Yes. The order total (including shipping fees) is automatically transmitted to the courier as the exact COD collection amount.