Conversora AI Employee: Autonomy, Capabilities & Operating Modes
Understand what your AI store employee does, how it automates customer support and sales, and how to switch between Co-pilot and Autopilot.
- Conversora AI acts as an autonomous digital team member that understands your products.
- Operate in Co-pilot mode (drafted replies) or Autopilot mode (instant 24/7 direct replies).
- Performs real actions: checking stock, applying approved discounts, creating orders, and booking appointments.
Core Capabilities of Your AI Employee
Unlike standard chatbots that rely on static keyword trees, Conversora uses advanced natural language intelligence trained on your live catalog and store knowledge.
Product Recommendations & Upselling
Understands natural customer queries like 'Do you have something black for a party under ৳2000?' and recommends exact in-stock variants with photos and checkout links.
Shipping & Policy Inquiries
Answers questions about delivery turnaround times, courier rates, refund conditions, and payment methods according to your written policies.
End-to-End Order Creation
Captures customer address, phone number, and chosen items directly inside the chat and generates an official confirmed order in your merchant dashboard.
Multilingual Intelligence
Fluently converses in English, Bangla (বাংলা), Banglish, and regional dialects, ensuring authentic local customer resonance.
Co-Pilot vs Full Autopilot Modes
You maintain complete authority over how autonomously the AI responds to your customers:
Co-Pilot Mode (Drafting)
When a customer messages you, the AI generates a smart, contextual draft reply in your inbox. You can review, edit, or hit 'Send' in one click.
Full Autopilot Mode (24/7 Automated)
The AI responds to incoming messages within seconds, keeping response times under 45 seconds even at 3 AM or during peak campaign traffic.
Hybrid Schedule
Set Autopilot to activate automatically outside of business hours (e.g., 9:00 PM to 8:00 AM) or when your team is away.