Getting Started•Popular•Intermediate

Manage multiple stores

Switch between stores and review the products, orders, and settings for each one.

5 min read•Updated 2026-09-18
In This Guide
  • Manage separate retail brands, sister companies, or client storefronts under one master login.
  • Use the store switcher to open another store you have access to.
  • Each store has its own products, orders, and settings.
  • Your access to each store depends on the role assigned to your account.
Prerequisites

Before configuring this feature, confirm that your store meets the following requirements:

Active Merchant Account:Must be signed in to an active Conversora merchant organization.
conversora.io/admin/getting-started
Manage multiple stores
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Interface view for this workflow.

1. Using the Store Switcher Navigation

The store switcher is in the admin header. It shows the store you are currently viewing and lets you open another store that your account can access. Check the store name before making changes.

1

Locate Store Switcher

Click on the store name badge located in the upper-left corner of the admin header.

Path:Admin Header → Store Switcher Dropdown
2

Select Target Store

From the dropdown menu, select the brand store you wish to manage.

Path:Store Switcher Dropdown → Select Store
3

Check the selected store

The workspace shows the selected store's products, orders, and settings.

Path:Admin Header → Store Switcher

2. Creating Additional Brand Stores

You can expand your business by launching new stores at any time. Whether creating a new fashion label, an electronics outlet, or a dedicated B2B wholesale store, creating an additional store takes less than a minute.

Each newly created store begins with clean default settings, allowing you to configure independent shipping zones, connect separate social channels, and upload distinct branding materials.

1

Open Store Switcher

Click on the Store Switcher dropdown in the top header.

Path:Admin Header → Store Switcher
2

Click 'Create New Store'

Select the '+ Create New Store' option at the bottom of the dropdown list.

Path:Store Switcher → Create New Store
3

Provide New Brand Details

Enter the new store name, choose an available slug, and specify the operating currency.

Path:New Store Modal → Complete Information → Create
Pro Tip

If you manage stores for external clients as an agency, invite the client as an Administrator to their specific store so they can view sales without seeing your other client stores.

Practical Business Scenarios

How leading merchants implement this functionality in daily operations:

Retail Conglomerate Managing Two Brands
Situation: An enterprise runs an upscale designer fashion brand in USD and a budget everyday retail brand in BDT, wanting to maintain distinct accounting and customer lists.
Best practice: Create two separate stores under the same merchant account. The fashion brand operates with Stripe and USD currency, while the everyday brand operates with bKash and BDT, both monitored from the same console.
E-Commerce Agency Servicing Multiple Clients
Situation: A digital marketing agency sets up and oversees storefronts for five independent local retail businesses.
Best practice: Create a separate store for each client if your account supports it. Confirm which team members can access each store before scheduling posts or reviewing conversations.

Troubleshooting & Common Issues

Diagnose and resolve frequent failure points quickly:

Problem: A store created recently does not appear in the switcher dropdown
Why this occurs: Your browser session may have an un-refreshed organization membership token.
Resolution: Click your user profile avatar in the upper right, select 'Refresh Account', or log out and log back in to reload your full store organization list.
Problem: The assistant shows product information from a different store
Why this occurs: Check the active store, connected data, and any information added to the assistant. Do not assume a store boundary is working without verifying the affected request.
Resolution: Open the assistant settings for the active store and review its saved information. Remove any details that do not belong there, then test again.

Frequently Asked Questions

Can I transfer ownership of a store to another merchant later?

Yes. Store Owners can invite another user as an Administrator and transfer primary ownership from the Store Settings panel.

Do my different stores share product inventory?

No. Every store maintains completely isolated inventory tables to prevent accidental stock synchronization errors between separate brands.