Connecting Instagram DMs & Facebook Messenger
Official Meta Graph API setup to sync your Instagram Business Account and Facebook Page messages directly into Conversora.
- Connect your official Facebook Page and linked Instagram Professional account in one click.
- Requires Admin role on the Facebook Page and linked Instagram Business account.
- All messages, stories mentions, and comments sync instantaneously with zero polling lag.
Prerequisites Before Connecting
To connect Meta channels, verify the following in your Meta Business Suite:
Instagram Professional Account
Your Instagram profile must be a 'Business' or 'Creator' account (Personal accounts do not support API messaging).
Linked Facebook Page
Ensure your Instagram account is linked to your Facebook Business Page in Instagram Settings → Creator Tools → Connect Facebook Page.
Enable Message Access
In Instagram App → Settings → Messages and story replies → Message controls → Enable 'Allow access to messages'.
Authorizing the Connection in Conversora
Navigate to Admin Console → Integrations → Meta Connect. Click 'Connect with Meta' and log in with your Facebook account. Select the pages and Instagram accounts you wish to manage and click 'Allow All Permissions'.